Survivor Support

What We Do

STAR® provides supportive services to survivors to reduce their experience of trauma. Our advocacy, counseling and legal services are available to youth and adult survivors of sexual violence at no cost, and are intended to assist you at any stage of your healing.

Our staff creates a safe, supportive, confidential environment where survivors are welcomed and supported. At STAR®, we believe that every survivor has the right to services, regardless of their background, gender, race, ethnicity, ability, gender identity, sexual orientation, or decision to report. You are eligible for services no matter how much time has passed since the assault.

Please call 855-435-STAR (1-855-435-7827) if you would like help with the following:

  • Understanding and moving past the trauma of sexual assault
  • Navigating the criminal and civil legal systems
  • Developing plans to keep you safe
  • Accompaniment to medical exams, law enforcement interviews and court proceedings
  • Legal representation and assistance in matters related to your sexual trauma

Our staff is here to support you and your loved ones throughout the healing process. Click here for our locations.

Click here to download our Client Policies and Procedures.

Why We Are Here

The presence of an organization like STAR® has a tremendous impact on a community. Because sexual violence remains largely hidden in our communities due to the shame, stigma and taboo associated with the experience, STAR® promotes awareness of the issue to the public at large and serves as a beacon for survivors to seek help and refuge. As one of our clients put it:

“You never know how important an organization like STAR is until you experience something as unexpected and horrifying as a sexual assault; then, you don’t know how you would make it through without them.”

Trauma can fundamentally alter a person’s worldview and diminish their sense of hope and possibility, effects which are compounded by isolation and a lack of support in the aftermath of trauma. STAR® strives to be a beacon of light and hope for survivors, providing immediate and long-term reminders that they are not alone, that someone understands, believes them and cares about what happens to them.  

Similarly, the belief that sexual violence is inevitable affects a community’s worldview and sense of hope and possibility. Our presence creates a community that is not just more informed about sexual trauma, but more hopeful about the possibility of ending sexual violence. Where there once seemed to be darkness and dead ends, STAR® strives diligently to light a way forward.

The Importance of Confidentiality

We believe that confidentiality is the foundation of our services to survivors. We observe confidentiality within our agency as required by professional ethics and/or Louisiana and Federal law. Information is not provided outside of STAR® by advocates, clinicians, or attorneys unless:

  1. We have the client’s written permission.
  2. We believe it is necessary to prevent clear and imminent danger to the client or others.
  3. The client indicates to a mandatory reporter on staff that there is reasonable cause to believe that a child, dependent adult, or a vulnerable elderly person was abused or neglected.

Your advocate, counselor, or attorney will explain any limits they may have to keep your information completely confidential. Please ask if that information is not provided to you before talking with anyone at STAR®.

Tell Us How We Are Doing

We thrive on feedback. Please take a moment to share your experience with us by completing an anonymous client satisfaction survey.

STAR® is intended as a safe space for survivors of sexual trauma and their loved ones. In an instance where you feel that your experience with STAR® has been unsatisfactory, you are encouraged to discuss the matter with your advocate or counselor first, then with management if further action is needed. Please contact our Vice-President Rebecca Marchiafava to report any grievances or to give any feedback about your experience; she can be contacted at rebecca.marchiafava@star.ngo, or by calling (225) 615-7093 ext 105.

Related Links

 

Below are materials you can print out to promote our services. 

Survivor Services Brochure
STAR Flyers

 

Capital Area Branch

5615 Corporate Blvd., Ste 200
Baton Rouge, LA 70808
Office: (225) 615-7093 
Fax: (225) 615-7236

Central Louisiana Branch

1412 Peterman Drive, Ste A
Alexandria, LA 71301
Office: (318) 625-7592 
Fax: (318) 625-7593

Greater New Orleans Branch

123 N. Genois Street
New Orleans, LA 70119
Office: (504) 407-0711 
Fax: (504) 509-6368

© 2018 Sexual Trauma Awareness and Response. All rights reserved.
"STAR" and the STAR design are registered in the U.S. Patent and Trademark Office.